Shipping & Returns

Domestic Shipping (Within India)

• • All domestic orders are shipped through registered courier partners or India Post Speed Post.
  • Orders are typically processed and dispatched within 1–2 business days of order confirmation and successful payment.
  • Delivery timelines are 3 to 7 business days after dispatch.
  • You will receive an email confirmation with tracking details once your order has been shipped.
  • While we strive to ensure timely delivery, BrightBuggy is not liable for delays caused by courier companies, postal services, or unforeseen events beyond our control.

Returns

• Returns are accepted for damaged, defective, or incorrect items only.
• You must notify us within 3 days of delivery with photos and your order ID.
• Returned products must be unused and in original packaging.

Exchanges

• Exchanges are available if you receive a wrong, defective, or damaged item.
• Replacement or exchange will be processed after inspection of the returned item.
• Exchange shipping is free for defective or wrong deliveries; otherwise, buyer pays return and reshipping costs.

Cancellations

• Orders can be canceled within 12 hours of purchase or before dispatch, whichever is earlier.
• Once shipped, orders cannot be canceled.
• Refunds for canceled or returned orders are processed within 5–10 business days to the original payment method.